We ask that you give us at least 24 hours to cancel your appointment. If you cancel or reschedule within less than 24 hours a 50% of your total appointment value may be charged to your account, if you no-show 100 percent of your appointment booked will be added to your account. We have applied this to respect our time and other customers that could've booked in that period of time. Thank you for understanding. Please contact us if you have questions or concerns.