• Ask, then show with the mirror.
• Past brow services? (wax/thread/tint/lifting/microblading) When? Results liked/not liked?
• Goals today? (fuller • sleeker/defined • softer/natural • symmetry)
• Upcoming events?
• Are you starting a brow journey (rehab/growth plan)?

• Shape: “Do you prefer a very clean, defined line with a noticeable arch, or a softer/lifted, more organic look?”
• Color: “Match your roots? 1–2 shades darker than roots? Even out lighter sections so the whole brow reads one tone?”
• Use the mirror to point: “This center is denser/darker; we can even the head / top line / tail so the brow looks fuller without going darker overall.”

• “What’s your morning routine like? Do you fill your brows (pencil/gel/powder/pomade)?”
• “Do you want to style daily, or forget about them between visits?” → Zero-maintenance clients typically do not suit lifting.
• “Would you like me to show you how we style brows so you can do it at home?”

• Current skincare (retinol, acids, acne meds), recent facials/peels, allergies/sensitivities.
• We use hard wax; it’s gentle but always wrist-test wax temperature, then ask the client if the temperature feels comfortable.

You choose based on hair density/texture, color, lifestyle, and event timing. Confirm the plan out loud before starting.

• Map → show → adjust → proceed.
• Start conservative: we can always remove more; we cannot add hair.

• With consistent, strategic shaping, follicles in kept areas are stimulated, and over time brows look fuller and more balanced.
• Letting brows “just grow” between long gaps slows this process. Regular visits accelerate rehab.

Lifting is a great tool for creating beautiful, full brows, but it isn’t right for everyone. Be honest to match lifestyle and preferences.

• Great for: thin/sparse brows (reposition hairs to fill gaps), medium–full brows wanting lift/fluffy look, symmetry when enough hair exists to reposition, curly/stubborn hairs.
• Not ideal for: zero-maintenance clients; those whose brows already sit perfectly; clients unwilling to accept a slightly fuller/thicker appearance after lift.
• If a client wants no change in perceived thickness → recommend shaping/tint instead.

• Brow mapping string or pencil
• Brow paste
• Calipers or measuring tool
• Silicone exfoliating brush
• OM Emulsifying Blue Cleanser
• Brow foam soap
• Mirror for client feedback

• Clean and dry the brows using brow foam soap.
• Light exfoliation with silicone brush to remove dead skin.
• Finish with OM Emulsifying Blue Cleanser to add light moisture and prep skin.

• A – Brow Start: Inner edge of nostril upward to brow.
• B – Arch: From nostril, through iris center to highest point of brow.
• C – Tail: From nostril, through outer corner of eye to brow tail (common sparse area).

• Draw parallel “train track” lines from start to arch; keep lines parallel.
• Taper from arch to tail; soften arch if necessary.
• Complete with mapping string, paste, or pencil.

• Show the mapped outline in the mirror and explain your intention.
• Adjust before beginning service.

• Use neutral, objective language — avoid “fix” or “correct.”
• Keep mapping lines crisp before tint/hybrid dye.
• Respect natural asymmetry — adjust to suit the face, not force identical brows.